👻 How to Play #5
FAQ
Hello, This is SOUL SAVER: IDLE SAVERS
Global IP game SOULSAVER is reborn as P2E. SOUL SAVER: IDLE SAVERS is an idle RPG genre that offers low-fatigue farming, mining, and strategic combat fun with various classes and skill combinations.
For your convenience, we have prepared a SOUL SAVER Guide Q&A.
Q. What are the Minimum Specs for the Soul Saver?
A. Soul Saver minimum specifications are Devices that support Android 4.4 (Kitkat) or higher.
Q. I have problem with install the Soul Saver.
A. You should check the lists below if you cannot install the game. 1. Network problem on your device (Wi-Fi, LTE) 2. Not enough spaces in device storage 3. Not meet the minimum Specification for Soul Saver
Q. Why the update is not available in Store?
A. It can occur when the new version is not synchronized immediately after the update. Please check if the update is possible after completely shutting down and restarting the store. If you do not see the update button, reboot the device that you are currently using and reinstall the Soul Saver application.
Q. How to change the languages?
A. Unfortunately, we only support English as the current language.
Q. The connection is not stable.
A. If a network error occurs while using Soul Saver, Please use it in a stable and smooth Internet environment. If the same problem persists after Please feel free to contact us through the customer center at any time.
Q. I forgot the ID and password of my linked Google ID account.
A. Soul Saver Customer Service cannot check your personal login details for your linked Google ID account. You can get help through the Google Help Center. Please refer to the link below. Google Help Center
Q. I can’t see the character after logging in.
A. A.If you have any questions about account usage restrictions, Please use [help-ticket] in [SUPPORT] in Soul Saver official Discord. SOUL SAVER Official Discord : https://discord.gg/soulsaver How to contact us : [SOULSAVER Discord] → [SUPPORT] → [help-ticket]
Q. My account has been banned.
A. If you have any questions about account usage restrictions, Please contact the email address below. help@idlesoulavers.io
Q. How to contact Customer Service Team?
A. If you have a proposal that you want to discuss with us, you can do it directly in the following email or Ticket in Discord Email : help@idlesoulavers.io Discord : https://discord.gg/soulsaver
Q. What is Soul Token?
A. Soul Tokens are digital assets that can be exchanged for in-game currency. You can exchange in-game currency for Soul tokens or exchange Soul tokens for in-game currency.
Q. How can I get Soul Tokens?
A. If you have a certain amount of Event tickets, you can exchange them for soul saver tokens.
Q. How can I get Event tickets?
A. Event tickets can be obtained in two ways. 1. You can mine using the NFT characters you have in the mine, The higher your NFT character grade, the more event tickets you can receive. 2. Acquired through ranking rewards in Nether World * Event ticket rewards can be received from 1st to 100th in the rankings.
Q. How can I purchase NFT characters?
A. SOUL SAVER’s NFT characters can be purchased through Marketplace and OpenSea and Oneplanet.
SOUL SAVER Marketplace
https://market.idlesoulsavers.io/gamefi/exchange
SOUL SAVER OpenSea
https://opensea.io/collection/soulsavers
SOUL SAVER Oneplanet
https://www.oneplanetnft.io/collections/soul-saver-character
Q. I didn’t receive a reply to the inquiry. What should I do?
A. Please check your spam mailbox. Please refer to the link below if using Google mail.
Q. I want to refund products that I purchased with SOUL Token.
A. Products purchased with SOUL Token can’t be refunded.
Q. How can I purchase and use SOUL tokens?
A. 1. Purchase Soul tokens via Huobi
2. Purchased Soul tokens can be found in a connected personal wallet like a metamask. 3. Swap Soul tokens to wSoul tokens at SoulSaver Marketplace. 4. You can purchase NFT with a wSoul token that Swap has completed.
Q. How do I send NFT characters purchased on the Marketplace to the game?
A. Please proceed by referring to the method described below in the Marketplace. 1. Select [MY ITEM] → [My collection] → [Issued Assets] in order. 2. Select the NFT character you purchased. 3. Select SEND TO GAME at the bottom and pay MATIC to send to the game.
Q. I sent an NFT character purchased from the Marketplace to the game, but it is not confirmed.
A. If you sent NFT characters to the game from the marketplace. You can check it through [In-game Mail] → [Storage].
Q. Does Soul Saver protect against illegal programs?
A. SOUL SAVER is using a program that will automatically ban your account if you use an illegal program. Also, if you have a security program, please use Soul Saver after closing it if possible.
Q.What is Mileage Summon?
A. When you summon a weapon or costume, you get 1 mileage point. When you reach 10,000 mileage points, You can make a mileage summon to acquire A-SS grade equipment.
The obtainable rate for each grade is different.
Weapons and costumes earn mileage individually.
Weapons and costumes are applied individually for each character.
If you change your character, you must summon a new equipment.
Q. I changed my character, but I can’t see the previously acquired equipment.
A. Weapons and costumes are applied individually for each character. If you change your character, you must summon a new equipment.
Q. How do I exchange event tickets for USDC?
A. Please refer to the information provided below. 1. Select the [NFT] button at the bottom of the in-game. 2. Select [NFT] → [List] → [Event Ticket] → [Sell] button, select the quantity you want to sell, and then select the [Sell] button. 3. After accessing the Soul Saver Market Place (https://market.idlesoulsavers.io/), select [Sell] at the top. 4. Select Event Ticket from [My Collection] → [Unissued Assets]. 5. On that Event Ticket page, choose MINTING. 6. After MINTING is completed, the Event Ticket is moved to [Ticket Assets]. 7. After selecting the registered event ticket, pay the gas fee and request an exchange with USDC. 8. The department in charge reviews the case and decides whether to approve it or not. 9. If everything goes well, your request will be approved and your USDC will be paid.
* It may take some time for approval after requesting an exchange, and it may take up to one day.
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